Emergencies

Our Role in an emergency is to:

1. Liaise with the Environment Agency and other emergency services, as part of the Norfolk Resilience Forum and the Suffolk Resilience Forum
2. Ensure continuous and effective operation of pumping stations
3. Check the sensitive locations in the system and remove any restrictions during flood flow periods
4. Take necessary actions to reduce the risk of flooding to property, vital public services and land
5. Liaise with the Environment Agency on the situation, advising them of any problems which may develop on its main river system
6. Advise Local Authorities of the likelihood of any property flooding
7. Advise where necessary any landowning interest of the likelihood of flooding
8. Assist where possible in any post-flood remedial and clearance works

Our priorities in an emergency are as follows:

1. Where people’s lives are at risk

Problems arising from the Board’s System

2. Where the provision of vital public services are at risk
3. Where residential property is at risk
4. Where commercial property is at risk
5. Where agricultural land and environmental assets are at risk

Problems arising from third party systems (rechargeable)

6. Where the provision of vital public services are at risk
7. Where residential property is at risk
8. Where commercial property is at risk
9. Where agricultural land and environmental assets are at risk

Emergency contact

Please contact the WMA Duty Officer on the telephone number or email address shown below. Otherwise please contact one of the local emergency response team listed on our Contact us webpage. We will respond.

Duty Officer:
t: +44(0)7841 571251
e: dutyofficer@wlma.org.uk