Contact Us

Central Office

Pierpoint House
28 Horsley’s Fields
King’s Lynn
Norfolk, PE30 5DD

Office Hours (8.30am to 4.30pm)

Before visiting the office in person, please check out our Visitors Privacy Policy and Visitors Site Safety and Security Policy

Tel: 01553 819600
Email:  info@wlma.org.uk

Rating Enquiries Tel: 01553 819611
Email:  rating@wlma.org.uk

Out of Hours

WMA Duty Officer:

Tel: 07881 581521
Email: dutyofficer@wlma.org.uk

Environment Agency’s 24/7 Incident Response Room: 

Tel: 03708 506506

We value your views

For Feedback Form Click Here

For Complaints Form Click Here

How we handle complaints

Our Complaints Procedure explains how we deal with complaints, and our Unreasonable Complainant Behaviour Policy sets out the standards we expect from everyone involved. Our aim is always to resolve matters to your satisfaction.

If your complaint concerns the behaviour of a Board member, you can also do so under our Code of Conduct Complaints Procedure.